Terms of Use
Effective since 3 September 2026
PLEASE READ THESE TERMS CAREFULLY BEFORE DOWNLOADING, INSTALLING, ACTIVATING OR USING THE SOFTWARE. THEY CONTAIN IMPORTANT LIMITS ON OUR LIABILITY AND AN IMPORTANT STATEMENT ABOUT THE RISKS OF TRADING.
1. About these terms
These Terms of Use (the “Terms”) are the agreement between you and RiskCells™ (“RiskCells”, “we”, “us”, “our”) covering:
- the RiskCells desktop application for Windows, including every cell, window panel, hotkey engine and voice feature inside it;
- the platform studies and indicators we publish for third-party charting platforms, the Stream Deck plugin, and any other companion component;
- updates, upgrades, documentation and sample files we provide;
- the website at riskcells.com and the account, licensing and download services behind it
(together, the “Software”, and with the website and account services, the “Services”).
By downloading, installing, activating, purchasing or using the Software, or by creating an account, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not download, install or use the Software.
If you accept these Terms on behalf of a company or other organisation, you confirm that you have authority to bind it, and “you” then means that organisation as well as you personally.
We may publish additional terms for a specific feature, plan or programme. Where we do, they form part of these Terms for that feature, plan or programme, and they take precedence over these Terms where the two conflict.
2. Who we are
RiskCells™ is an independent software project run by Vid Anthony Gwashavanhu.
Address: Kardeljeva cesta 63, 2000 Maribor.
Contact for anything relating to these Terms: [email protected], or the Contact link on riskcells.com.
3. Who may use the Software
You must be at least 18 years old and legally able to enter into a binding contract. The Software is a tool for people who trade; it is not directed at children and we do not knowingly sell to anyone under 18.
You are responsible for making sure that your use of the Software, and any trading you do with its help, is lawful where you live and complies with the rules of every exchange, broker and platform you use. We make no representation that the Software is appropriate or available in every country, and we may refuse or withdraw service in any jurisdiction where offering it would be unlawful.
4. Your account
Activating the Software requires an account. You sign in with your email address and a one-time code we send to it. There is no password. That means whoever controls your mailbox controls your RiskCells account, so keep your mailbox secure and tell us straight away at [email protected] if you think someone else has used your account.
Your account is personal to you. You may not share your sign-in email, your one-time codes or your activated installation with anyone else, and you may not let anyone else use your seat. Everything done through your account is treated as done by you.
Keep the email address on your account current. It is the address we use for receipts, licence notices, security notices and changes to these Terms, and it is the address that can recover your seat.
We may suspend or close an account that breaches these Terms, that we reasonably believe has been compromised, or that has been used to obtain a trial or licence by deception.
5. Your licence
5.1 What we grant. Subject to these Terms and to payment of the fees for your plan, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the Software on the number of devices covered by your plan, for your own trading activity or that of the organisation that bought the licence.
5.2 Licensed, not sold. The Software is licensed to you, not sold. We and our licensors keep every right, title and interest in it, including all intellectual property rights. Nothing in these Terms gives you any right in the Software other than the licence in 5.1.
5.3 What you may not do. Except to the extent the law expressly allows it regardless of this clause, you may not:
- copy the Software other than for backup, or distribute, publish, sell, rent, lease, lend, sublicense or otherwise make it available to anyone else;
- modify, translate, adapt or create derivative works of the Software;
- decompile, disassemble, reverse engineer or otherwise attempt to derive the source code or underlying ideas of the Software;
- remove, hide or alter any copyright, trademark or other proprietary notice in the Software;
- bypass, disable or interfere with the licence check, device limit, trial limit, update mechanism or any other technical protection in the Software, or help anyone else to;
- use the Software to provide a service to third parties, as a service bureau, or on a time-sharing or shared-desk basis beyond the devices your plan covers;
- use the Software in any way that breaks the law or the rules of an exchange, broker or platform.
5.4 Plans and devices. Each plan states the number of devices it covers. A device is one Windows installation. Each licensed device seat can be active on one machine at a time. Activation ties a seat to that machine; if you sign in on another machine while every seat on your plan is in use, the Software will show you the machines that are using them and offer to free the one that has gone longest without being used, so that you can sign in. You can also deactivate a machine at any time from the DEVICES list under About inside the Software, which lists every machine holding a seat and can release one even if that machine is no longer available to you. Removing a machine frees its device slot, which another machine may then use. Moves are free. We may limit how often a seat can be moved so that one licence cannot be passed around a whole desk.
5.5 Enterprise licences. Enterprise plans are licences of the same Software for the number of devices stated at purchase, for use by the people of one organisation. They are governed by these Terms unless we and that organisation have signed a separate written agreement, in which case that agreement prevails where the two conflict.
5.6 Platform studies, plugins and your own scripts. The studies, indicators and plugins we publish for third-party platforms are part of the Software and licensed on the same basis. The Software is built so that you can write or adapt your own indicators to feed it numbers. Anything you write yourself is yours and your responsibility: we do not review it, support it or warrant that it will keep working after an update to the Software or to the platform, and it must not be used to circumvent any licence limit.
5.7 Who controls the seats. The email address the licence was bought with is the control point for the devices on it. Releasing the seat of the machine you are using requires only that machine. Releasing the seat of any other machine requires a one-time code that we send to that email address, so it requires control of the mailbox. There are no per-person logins and no administrator role: a licence has devices, not members, and anyone who can read the account mailbox can both add a machine and remove one. You are responsible for who has access to that mailbox and for everything done on the licence through it.
6. Free trial
A free trial is offered on the Individual plan. It gives you the full Software, with every cell, connection and theme enabled, for seven days on the number of devices your Individual plan covers, which is one or two. The Enterprise and Lifetime plans are not sold with a trial.
A valid payment method is required to start a trial, and nothing is charged during the trial period. Unless you cancel before the trial ends, the subscription you selected begins automatically when the trial period expires and the payment method on file is charged for the first billing period. If you cancel before the trial ends you are not charged; the Software then locks and shows you the plans, and your profiles, layouts and settings stay on your machine and are restored if you subscribe later.
A trial is limited to one per person and per device. We may change or withdraw trial availability at any time, and we may refuse or end a trial that we reasonably believe was obtained by using more than one identity.
7. Prices, payment and taxes
7.1 Prices. Prices are shown in euros on the pricing page and are exclusive of VAT. VAT is added at checkout at the rate that applies to your country, so the total you pay depends on where you are. The full total, including VAT, is shown before you confirm the purchase. If you are a VAT-registered business in the EU you may enter your VAT number at checkout and the reverse-charge mechanism will apply where the rules allow it. You are responsible for any other tax, duty, currency-conversion or bank charge that your bank or country applies to the purchase.
7.2 Payment processing. All payments are processed by Stripe. Your card and bank details are entered on Stripe’s checkout page and never touch our servers. Stripe also handles renewals, receipts, invoices and the customer portal where you manage your subscription and billing details. Your use of Stripe’s checkout is also subject to Stripe’s own terms.
7.3 Accuracy at checkout. You confirm that the details you give at checkout are accurate and that you are authorised to use the payment method you provide.
7.4 Price changes. We may change our prices. The price of a subscription you hold is locked for at least twelve months from the date you subscribe, and a subscription taken at a discounted price is protected for at least the same period; any further conditions attached to a promotion are shown with that offer before you subscribe. After that protected period, a change to the price of a subscription you already hold takes effect at a renewal after we have given you at least 30 days’ notice by email, and you may cancel before that renewal if you do not accept the new price. New plans and separately priced offerings may be priced differently. A change never affects a period you have already paid for or a lifetime licence you have already bought.
7.5 Pricing errors. If a price on the site or at checkout is obviously wrong, we may cancel the order, refund what you paid and offer you the correct price instead.
7.6 Delivery. The Software is delivered electronically and immediately; nothing is shipped and there is no licence key. When Stripe confirms your payment, two emails go to the address you gave at checkout: a receipt from Stripe, which carries the link to the customer portal where you manage, change or cancel your subscription and download invoices, and a welcome email from us with the download link and the sign-in steps. Keep the receipt: it is your way back into your billing. To use the Software you download the installer from riskcells.com, open the Software, enter the same email address and type in the six-digit code we send to it. Your licence is in use from the moment that code is accepted, which is the activation referred to in section 10.1. If either email has not arrived within an hour of payment, check your spam folder and then write to [email protected] from the address used at checkout; a purchase is never lost because an email was.
8. Subscriptions, renewals and failed payments
8.1 Renewal. A subscription renews automatically at the end of each billing period, at the price then applicable to your subscription under section 7.4, until you cancel it. By subscribing you authorise Stripe to charge your payment method for each renewal, including the first charge when a free trial converts under section 6.
8.2 Cancelling. You may cancel at any time from the customer portal (linked from the Software and from every receipt email) or by emailing [email protected] from the address on your account. Cancellation takes effect at the end of the period you have already paid for; you keep full access until then and nothing further is charged. We do not pro-rate or refund the unused part of a period except as set out in section 10.
8.3 Failed payments. If a renewal payment fails, Stripe will retry it. While a payment is outstanding the subscription is past due and we may suspend access to the Software until it is settled. If it is not settled after Stripe’s retries, the subscription ends and the Software locks. Nothing you have saved on your machine is deleted by us.
8.4 Plan changes. If you move between plans mid-period, Stripe prorates the difference on its usual basis and the customer portal shows you the amount before you confirm. If you move to a plan covering fewer devices while more machines than that are signed in, the change still takes effect and no machine is cut off while it is running. The licence simply remains over its limit until enough seats are released, and the next machine that tries to sign in is refused and shown the list of machines holding seats so that one can be freed.
9. Lifetime licence
A lifetime licence is a single payment for a perpetual licence to the RiskCells desktop application on the number of devices stated at purchase, under these Terms. There is no renewal and nothing to cancel.
A lifetime licence includes every update to the desktop application that we publish for as long as we publish them. It is not a promise that we will maintain the Software, support a particular platform or keep our servers running forever; if we stop publishing updates or wind the project down, your existing installation continues to work as it did, subject to section 18.
If we wind the project down, or a third-party service we depend on to activate licences stops working and cannot be replaced, we will take the steps reasonably open to us so that a lifetime licence you have paid for keeps working. Depending on what is possible at the time, that could mean publishing a build that activates without our servers, issuing licence keys, or another method that fits the circumstances. We cannot commit in advance to a particular method or a particular date, and nothing in this paragraph changes sections 18, 20 or 21, but we will not knowingly leave a paid lifetime licence stranded.
“Lifetime” refers to the life of the product, not of the licensee, and the licence is not transferable.
10. Refunds and your right of withdrawal
10.1 Your statutory right. If you are a consumer in the EU, the EEA or the UK, you normally have the right to withdraw from a distance purchase within 14 days without giving a reason. Because the Software is digital content delivered immediately, we ask you at checkout to request immediate delivery and to acknowledge that, once your licence is activated, you lose the right to withdraw from that purchase. For a subscription, the same applies to the current billing period. Nothing in this section removes any right you have under the law of your country that cannot be excluded by contract.
10.2 Our goodwill policy. Independently of 10.1: if something is wrong, tell us. Subscriptions and lifetime licences are considered separately and every request is judged case by case.
On a subscription, only the current billing period can be refunded, never an earlier one, and a request must reach us within one month of that charge. Monthly and yearly plans are treated the same way: inside that month we return the full amount paid rather than a prorated part of it. After that month, a subscription that has been used through its billing period is not refunded.
On a lifetime licence, a refund request is considered within 14 days of purchase.
On any plan we always refund a charge made in error, a duplicate charge, or a renewal charged after you had cancelled in time.
10.3 How to ask. Email [email protected] from the address on your account, with the receipt reference. Refunds go back to the original payment method through Stripe.
11. What the Software does, and what it does not do
11.1 A static or automated calculator, an input monitor and a virtual keyboard. RiskCells does the relevant arithmetic based on the inputs you give it. For example, your risk per trade, your stop distance and the instrument, and it works out a position size and keeps that number current as the market moves. It reads inputs you give it and live feed figures that a study inside your charting platform writes to a local feed on your machine. It can also send the keystrokes you configure to the platform window or any other program, app or system you choose that accepts keystrokes.
11.2 It never trades on its own. The Software has no connection to your broker, holds no broker or platform credentials, and places no order itself. The ControlCell sends keystrokes to the window you selected, exactly as if you had pressed them, and only when you trigger it by pressing the ControlCell’s buttons or the relevant macro links that can schedule keystrokes. What the operating system, app or platform does with those keystrokes is governed by the platform and your broker, where RiskCells is used to communicate with your trading platform.
11.3 You are responsible for every input and every order. You are solely responsible for every number you enter, every setting, every profile, every hotkey, every target window, every voice command, and every order that results, and for checking them before and during use. Software, network, data-feed, operating-system, hardware, configuration or platform failures can cause a calculation to be stale or wrong, or a keystroke to be delayed, duplicated, rejected, misdirected or sent to the wrong window. Test every hotkey and every voice command in simulation before using it in any trading capacity. RiskCells is not a substitute for any risk management controls that exist in your trading platform of choice.
11.4 Voice control. Speech recognition runs locally on your machine and is imperfect. It can mis-hear, trigger on background speech, or miss a command. Treat it as a convenience, not a safeguard, and keep it disabled when you do not need it.
11.5 Your data stays on your machine. Profiles, layouts, settings and the feed files written by the platform studies are stored locally. We do not receive or store any of your input feeds such as your account balance, positions, orders, profit and loss or any market data. Back up your profiles if they matter to you; we cannot restore them.
12. Not financial advice; trading risk
The Software is a calculation, risk-management and execution-assistance tool. RiskCells is not a broker, dealer, futures commission merchant, introducing broker, commodity trading advisor, investment adviser, fiduciary or exchange, and has no special relationship with you. Nothing in the Software, on the website, in our documentation or in any communication from us is investment, legal, tax or financial advice, a recommendation of any instrument, strategy or position size, an offer to buy or sell, or a guarantee of performance or of protection from loss.
Trading futures, options, foreign exchange, securities and other leveraged products carries a substantial risk of loss. You can lose more than your initial deposit. Past performance, whether live, simulated or back-tested, does not indicate future results. Read the Trading Risk Disclosure available from the footer of riskcells.com, read the disclosures your broker gives you, and take advice from a qualified professional before you trade.
13. Trading platforms, data feeds and other third-party services
The Software works alongside third-party trading platforms, data providers, brokers and hardware, including the charting platforms our studies and indicators run inside, the account-export files some platforms produce, and Stream Deck hardware. We do not operate any of those services, we are not affiliated with or endorsed by their owners, and each of them is governed by its own terms, which you must comply with.
We cannot guarantee that a third-party service will be available, accurate or timely, and we are not responsible for changes a third party makes to its platform, its API, its export format or its rules that stop the Software or a study from working with it. We will make reasonable efforts to keep pace with supported platforms, but support for any particular platform or version may be added, changed or withdrawn.
Links to third-party websites are provided for convenience. We do not control them and are not responsible for their content.
NinjaTrader, Sierra Chart, Quantower, Rithmic, Stream Deck, Stripe, Windows and every other third-party name in the Software or on the site are the trademarks of their respective owners and are used only to identify the products they refer to.
14. Acceptable use
You agree not to, and not to help anyone else to:
- use the Software or the Services for anything unlawful, or in any way that manipulates or distorts a market, creates a false impression of supply, demand or price, or breaks the rules of an exchange, broker or platform;
- share, resell or transfer your account, seat, trial or licence, or use another person’s;
- obtain more than one trial by using more than one identity;
- circumvent, probe or interfere with the licence check, device limit, update mechanism or any other part of the Services, or place an unreasonable load on them;
- introduce malware or any code designed to damage or gain unauthorised access to any system;
- scrape, crawl or harvest anything from the Services other than for your own use of the Software;
- misrepresent your identity or your relationship with us.
We may investigate suspected breaches and may disclose information where we reasonably believe the law requires it, to enforce these Terms, or to protect the rights, property or safety of RiskCells, our users or the public.
15. Intellectual property
The Software, the website, the studies and plugins, the documentation, the RiskCells name and logo, the names of the cells and features, and all designs, artwork, animations, text and code are owned by RiskCells or our licensors and are protected by copyright, trademark and other intellectual property laws worldwide. All rights not expressly granted in these Terms are reserved.
The Software includes third-party and open-source components, each of which is governed by its own licence. Where such a licence grants you rights beyond these Terms, those rights are unaffected.
16. Feedback
If you send us ideas, suggestions, bug reports or other feedback, you give us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose, including improving and marketing the Software, without any obligation to you. You confirm that you have the right to give us that feedback. We are not obliged to act on it.
17. Early-access and pre-release builds
If we give you access to a beta, early-access or otherwise pre-release build, it is provided for testing and evaluation only. It may be incomplete, unstable, may change or be withdrawn without notice, and may not become part of a released version. Everything in sections 11, 12, 19 and 20 applies to it with even greater force: do not rely on a pre-release build for live trading. We may ask you to keep pre-release features confidential until they are released.
18. Updates, availability and support
18.1 Updates. We may release updates that add, change, fix or remove features. The Software checks for updates and tells you when one is available; downloading and installing it is a separate, explicit action of yours. Some updates may be required for the Software to keep working with a supported platform or with our licensing service, and older versions may stop being supported.
18.2 Licence checks and going offline. The Software checks its licence when it starts and then keeps working through a grace period, so a dropped connection during a session does not lock you out. Position sizing, hotkeys, voice control and platform feeds all run locally and do not depend on our servers. If the Software cannot reach our licensing service for longer than the grace period, it will ask you to sign in again.
18.3 Availability. We aim to keep the website and licensing service available, but we do not promise that they, or the Software, will be uninterrupted, error-free, secure or compatible with every configuration. We may suspend the Services for maintenance, security or reasons outside our control.
18.4 System requirements. The Software runs on 64-bit Windows 10 and Windows 11. It is your responsibility to make sure your hardware, operating system, platform and internet connection meet the requirements published on the site.
18.5 Support. Support is provided by email at [email protected], in English, for the current version of the Software installed and used in accordance with these Terms. We aim to answer promptly but do not commit to a response time. We do not support modified copies of the Software, indicators or scripts you have written yourself, or third-party platforms.
18.6 End of life. We may discontinue the Software or any feature. If we discontinue the Software altogether, we will give reasonable notice on the site and by email, and section 9 explains what that means for lifetime licences.
19. Telemetry and privacy
Our Privacy Policy explains what personal information we collect and how we use it, and it is part of these Terms.
In short: the Software sends us a small record when a licensed session starts and ends, containing a hashed licence reference, a random installation identifier, the application version, the Windows version and your UTC offset, so that we can count active installations and keep the licence service honest. It can also send us which cells are in use during a session; that second record can be switched off in the Software’s settings. Neither record contains your trades, balances, positions, instruments, platform, broker or any market data, and the two are stored separately so that usage cannot be tied to a named licence.
20. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SOFTWARE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, WORK WITH ANY PARTICULAR PLATFORM, BROKER, DATA FEED OR HARDWARE, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT ANY CALCULATION WILL BE CORRECT, THAT ANY KEYSTROKE WILL BE DELIVERED, OR THAT DEFECTS WILL BE CORRECTED.
If you are a consumer, nothing in this section affects any guarantee that the law of your country gives you and that cannot be excluded by contract.
21. Limitation of liability
21.1 TO THE FULLEST EXTENT PERMITTED BY LAW, RISKCELLS AND ANYONE WHO WORKS ON OR SUPPLIES THE SOFTWARE WILL NOT BE LIABLE, UNDER ANY LEGAL THEORY, FOR:
- (a) ANY TRADING LOSS, LOST PROFIT, LOST OPPORTUNITY, MISSED, DUPLICATED, DELAYED, REJECTED OR UNINTENDED ORDER, OR ANY POSITION OPENED, CLOSED OR SIZED WITH THE HELP OF THE SOFTWARE;
- (b) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSS OF DATA, LOSS OF GOODWILL OR BUSINESS INTERRUPTION;
- (c) ANY LOSS CAUSED BY A THIRD-PARTY PLATFORM, BROKER, DATA FEED, NETWORK, HARDWARE, OPERATING SYSTEM OR SERVICE, OR BY YOUR OWN INPUTS, SETTINGS, SCRIPTS OR CONFIGURATION;
EVEN IF WE HAVE BEEN TOLD THAT SUCH LOSS WAS POSSIBLE.
21.2 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SOFTWARE, THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
21.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded or limited under applicable law. If you are a consumer, sections 20 and 21 apply only to the extent the law of your country allows.
22. Your responsibility to us
If a third party brings a claim against us because you breached these Terms, misused the Software, broke the law or the rules of an exchange, broker or platform, or infringed someone’s rights, you will compensate us for the losses, costs and reasonable legal fees that claim causes us. We will tell you about the claim promptly and will not settle it in a way that requires an admission from you without your agreement.
23. Suspension and termination
23.1 By you. You may stop using the Software at any time and may cancel a subscription as described in section 8. Ending a subscription does not delete anything from your machine.
23.2 By us. We may suspend or terminate your licence and account, with notice where practicable, if you materially breach these Terms and do not cure the breach within 14 days of our telling you (or immediately where the breach cannot be cured or involves fraud, licence circumvention or unlawful use), if the law requires it, or if we discontinue the Software under section 18.6. Where we terminate for our own convenience and not for your breach, we will refund the unused part of any subscription period and, for a lifetime licence, a fair proportion of the price.
23.3 Effect. On termination your licence ends, you must stop using the Software and delete every copy, and any fees owed remain payable. Sections that by their nature should survive, including 5.2, 5.3, 12, 15, 16 and 19 to 26, survive termination.
24. Changes to these Terms
We may update these Terms. We will post the updated Terms on riskcells.com with a new effective date. If a change is material and you hold a licence, we will email you at least 30 days before it takes effect, and you may cancel before then if you do not accept it. Continuing to use the Software after a change takes effect means you accept the updated Terms. A change never reduces the rights you have in a period you have already paid for.
25. Governing law and disputes
These Terms, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, subject to the rest of this section.
If you are a consumer living in the EU, the EEA, the UK or Switzerland, you also benefit from any mandatory provisions of the law of the country you live in, and you may bring a claim in the courts of that country. Nothing in this section removes that protection.
Before starting any formal dispute, please write to [email protected]. Most problems can be solved in a few emails, and we will try to resolve any complaint within 30 days.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
26. General
Entire agreement. These Terms, the Privacy Policy, the Trading Risk Disclosure and any additional terms we publish under section 1 are the whole agreement between you and us about the Software and replace any earlier understanding. Nothing on the website, in marketing material or in a conversation with us adds to them unless we put it in writing and say that it does.
Severability. If any part of these Terms is found invalid or unenforceable, it will be limited or removed to the minimum extent necessary and the rest will continue in force.
No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not transfer your rights or obligations under these Terms, or your licence, to anyone else without our written consent. We may transfer ours to a successor of the RiskCells project, including a company formed to run it, and will tell you if we do.
Force majeure. Neither of us is liable for a failure caused by something outside our reasonable control, including failures of the internet, of hosting, payment, identity or email providers, of third-party platforms, or of power, hardware or communications.
Electronic communications. You agree that we may send notices, receipts and other communications to the email address on your account, and that they satisfy any requirement that a communication be in writing.
No agency. These Terms do not create a partnership, agency, joint venture, employment or fiduciary relationship between us.
Headings and language. Headings are for convenience only. These Terms are written in English; if they are translated, the English version prevails.
27. Contact
Questions about these Terms, refund requests, account recovery and security reports: [email protected], or the Contact link on riskcells.com.
